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Steps for First Time Users, Basic Voice Mail

Access your Mailbox for the First Time

  • From campus, dial 7-0000 or 3-4869. From off-campus, dial 740-597-0000 or 740-593-4869.
  • When the system answers, press #.
  • Enter your mailbox number (or press # again if calling from your own extension).
  • Enter the default security code: 457011.

Choose a New Security Code

  • When prompted, enter a new security code and press #.
    • Your security code must be at least 4 digits long and known only to you.

Record Your Name

  • When prompted, press 1 and wait for the beep
  • To finish recording, press #.
    • The system uses your recorded name as part of the default greeting and to identify your mailbox to other users.

Record a Personal Greeting

  • When prompted, press 1 and wait for the beep.
  • To finish recording, press #.
    • Your personal greeting functions like an answering machine message. Make sure you include your name as part of your greeting!

Activate your New Mailbox

  • Exit the Voice mail system by pressing 99.
  • Call 3-1591 to activate your Voice mail diversion and, for digital phone users, to specify the key to use for your "message waiting" button.

Activate your Extended Features

  • If you requested E-Mail Delivery, Notify & Forward and/or Mobile Path with your mailbox, click here.

Office of Information Technology
Ohio University
Athens, OH 45701
Service Desk:  (740) 593-1222  or  servicedesk@ohio.edu
All Rights Reserved