Having trouble accessing services?

Are you having trouble logging into an OHIO online service? If so, here are a few easy steps to follow before calling the Service Desk:

Students:

Have you activated your Oak ID? Most OHIO online services require a valid Oak ID and password. To activate your Oak ID, visit the activation page.
Have you verified your identity? Your Oak ID has limited capabilities until you verify your identity with us by showing a picture ID. For incoming students, this normally happens when you get your university ID card during Precollege Orientation. If you are unable to attend Precollege, you can visit 112 Baker Center during normal business hours and get both your ID card and full privileges for your Oak ID. Distance learners have their own process.
Are you able to access your class schedule? If you are able to access your class schedule, then you have a working Oak ID and password. If you still cannot access the service you need, please call the Service Desk at 740-593-1222.
If you have an active Oak ID, but can't get into your email account, please visit our password reset page for further assistance.

Faculty and Staff:

Have you activated your Oak ID? Most OHIO online services require a valid Oak ID and password. To activate your Oak ID, you must bring a photo ID to one of the following locations:

Are you able to get into your email account? If you are able to access your Oak email, then you have a working Oak ID. If you still cannot access the services you need, please call the Service Desk at 740-593-1222.
If you have an Oak account, but can't get into your email account, please visit our password reset page for further assistance.

Office of Information Technology
Ohio University
Athens, OH 45701
Service Desk: (740) 593-1222 or servicedesk@ohio.edu