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Blocked Internet Access FAQ

Why would my Internet access be disabled?
Common reasons for a computer at OHIO to lose Internet access privileges include:

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How do I find out if/why my Internet access has been disabled?
Call the Service Desk at 740-593-1222.  They can look up your room's jack number and confirm your status.  If your access has been disabled, they can tell you why.

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How do I get turned back on?
Call the Service Desk at 740-593-1222.  They can walk you through the appropriate steps to get your Internet re-enabled, based on the reason for your room's block.  For example, you might need to run a free virus or spyware removal CD, or you might need to uninstall a particular piece of software that is causing a problem.

If your access was disabled due to inappropriate P2P file sharing, you'll need to complete the Internet Access Reinstatement Agreement.

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Are there special consequences for P2P file sharing?
Yes.  The first time your computer has its Internet access disabled for P2P file sharing, you will be asked to remove the offending software and
make a statement that you will not engage in P2P file sharing again.  If your computer is blocked a second time for inappropriate file sharing, you will be referred to University Judiciaries (or the appropriate administrative department, for employees).  At that point, your Internet access will remain disabled until the resulting disciplinary case is resolved.

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What is P2P file sharing?
Peer to Peer file sharing is a way of transferring files between individual computers via the Internet. While this technology is fairly generic, it has come to be the method of choice for illegally distributing copyrighted works like music, movies and software.

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P2P file sharing isn't just about stealing music and movies.  What if I have a legitimate use for it?
To request an exception to our P2P block, please call the Service Desk at 740-593-1222. Be prepared to provide detailed information about the software you wish to use and your purposes for using it. Should future inappropriate activity show up on your exempted system, you can expect to be referred to the appropriate disciplinary committee.

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Why block P2P software in the first place?
Our
Computer & Network Use policy states that acceptable use "shows restraint in the consumption of shared resources."  P2P software is a major drain on campus technology resources.  Left unchecked, P2P applications can and will consume all available campus network bandwidth.  In fact, this happened at OHIO many years ago when the original Napster and Scour applications burst on the scene.  Until controls were put in place, individuals couldn't even check their e-mail reliably from campus because of the high traffic.  P2P software also generates a disproportionate amount of work for the university's Service Desk and IT Security staff, both through the side effects of spyware-laden clients and through the effort needed to respond to DMCA complaints filed against OHIO students by the entertainment industry. 

Our policy also states that acceptable use is ethical and "demonstrates respect for intellectual property."  The most common use for P2P sharing software is to distribute movies and music in direct violation of copyright law.  Such use is neither ethical, nor does it demonstrate respect for intellectual property.

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How do I tell if the software I'm running is going to get me blocked?
Here's a partial list of some of the more common P2P programs that have the potential to trigger our block:

  • Ares
  • Azureus
  • BitComet
  • BitLord
  • BitTornado
  • BitTorrent
  • FlashGet
  • Gnutella
  • KaZaA
  • LimeWire
  • Morpheus
  • Shareaza
  • uTorrent

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I need help removing P2P software from my computer.
We have created an uninstaller tool that will detect and help you remove many of the more common P2P clients from your Windows PC.
Click here to download...

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Office of Information Technology
Ohio University
Athens, OH 45701
Service Desk:  (740) 593-1222  or  servicedesk@ohio.edu
All Rights Reserved